Directory

Technologies

Plain-English explanations of the technologies behind the stack, with the latest developments.

Mainstream

Advertising

Affiliate marketing

Affiliate marketing is a performance-based arrangement in which affiliates earn a commission for each visit, signup or sale they generate for a merchant.

Growing

AI

AI Agents

AI agents are software that uses AI models to plan and carry out tasks toward a goal, often by calling other software tools, with less step-by-step prompting than…

Emerging

Advertising

AI Assistant Advertising

AI assistant advertising places paid messages inside or alongside the answers that AI assistants give.

Growing

Advertising

AI-Powered Paid Search

AI-powered paid search uses machine learning to choose which searches to show ads for, generate ad assets and pick landing pages, with less manual keyword control.

Emerging

SEO & Search

Answer Engine Optimization (AEO)

Answer engine optimization (AEO), also called generative engine optimization (GEO), is the practice of making sure AI assistants and AI search features describe a brand accurately and include…

Growing

Advertising

Connected TV (CTV) advertising

Connected TV advertising is the buying and selling of ads on internet-connected televisions and streaming devices, including smart TVs, set-top boxes and game consoles.

Mainstream

Data

Consent Management

Consent management covers the tools and records used to ask people for permission to use cookies and personal data, and to respect their choices.

Mainstream

Analytics

Conversion rate optimization (CRO)

Conversion rate optimization is the systematic process of increasing the percentage of users or visitors who complete a desired action, such as a purchase or signup.

Mainstream

CRM

CRM

Customer relationship management (CRM) software stores and organizes records of customers and prospects, their interactions and their deals.

Mainstream

CDP

Customer Data Platform (CDP)

A customer data platform collects customer data from many sources, unifies it into profiles, and makes those profiles available to other marketing and analytics systems.

Growing

Data

Data Clean Rooms

A data clean room is a secure environment where two or more organizations can combine and analyze data for agreed purposes, such as measuring advertising, without exposing the…

Growing

Data

Data Lakehouse

A data lakehouse is a data architecture that combines the low-cost storage of a data lake with the management and query features of a data warehouse.

Mainstream

Commerce

Digital Commerce Platforms

A digital commerce platform is software for running an online store: product catalogs, carts and checkout, orders and payments, and the integrations around them.

Mainstream

Analytics

Experimentation and A/B Testing

Experimentation in marketing means running controlled tests, most often an A/B test that randomly shows two versions of a page, email or ad to different people and compares…

Mainstream

AI

Generative AI

Generative AI refers to AI models that produce new text, images, code or other content in response to a prompt.

Growing

CMS

Headless CMS

A headless content management system stores content as structured data and delivers it through an API to any website, app or channel, rather than tying it to one…

Mainstream

Commerce

Headless commerce

Headless commerce is an e-commerce architecture in which the customer-facing front end is decoupled from the back-end commerce functions, with the two communicating through APIs.

Mainstream

CDP

Identity Resolution

Identity resolution is the work of deciding which records in different data sets refer to the same person or household, so that a customer can be recognized across…

Mainstream

Advertising

Influencer marketing

Influencer marketing is a form of social media marketing that uses endorsements and product placement from people with expert knowledge or social influence in their field.

Mainstream

AI

Interactive voice response (IVR)

Interactive voice response is an automated telephone system that interacts with callers, gathers information and routes calls, using keypad tones or speech recognition.

Mainstream

Data

Location Intelligence

Location intelligence uses data about places and the visits people make to them to target advertising and to measure whether advertising led to a visit.

Mainstream

Analytics

Marketing Analytics and Measurement

Marketing analytics and measurement tools collect data on how people find, use and buy from a brand, and attribute results to channels and campaigns.

Mainstream

Analytics

Marketing Attribution

Marketing attribution, also called multi-touch attribution, is the identification of the user actions that contribute to a desired outcome, such as a purchase, and the assignment of a…

Mainstream

Marketing Automation

Marketing Automation

Marketing automation software runs repeatable marketing work such as email programs, lead nurturing, scoring and campaign workflows.

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