Sprinklr
Sprinklr Unified-CXM platform
Sprinklr's platform spans four suites, Service, Insights, Social and Marketing, with 33 products and a shared AI layer, which the company calls its Unified-CXM platform.
Directory
Products
Products from the vendors we cover, with their technologies and alternatives.
The Trade Desk
The Trade Desk Kokai
Kokai is The Trade Desk's media-buying platform, launched on June 6, 2023. It spreads deep-learning models through the buying process, from predictive bidding to forecasting, building on the…
Twilio
Twilio Segment
Twilio Segment is a customer data platform: a pipeline that collects first-party data and sends it to more than 550 destinations, plus unified profiles and real-time journeys. Twilio…
Yext
Yext Scout
Yext Scout is part of Yext's agentic marketing platform, referred to in the company's announcement of its agreement to acquire Flamel.ai in September 2026.
Zendesk
Zendesk customer service software
Zendesk's customer service product sits in what it calls its Resolution Platform, with ticketing across channels, AI agents, a Copilot for support teams, quality assurance and workforce management.
Zeotap
Zeotap Open CDP
Zeotap Open CDP, launched on September 15, 2026, runs on Apache Spark and Iceberg in the customer's own lakehouse. Zeotap says it is available to qualified enterprise customers.
Zoom
Zoom Contact Center
Zoom Contact Center is a cloud contact centre from Zoom that combines voice, video, chat, SMS, email and social channels with AI features such as Virtual Agent and…
ZoomInfo
ZoomInfo GTM platform
The ZoomInfo GTM platform is ZoomInfo's all-in-one product for sales, marketing and revenue operations teams, combining B2B contact and company data, intent data and workflows.