CRM

Salesforce agrees to buy Braze for about $5.66 billion in cash, at $47.50 a share

Developing

The release does not say whether Braze stays standalone, how the deal is financed, the premium over the prior share price or termination fee size.

The crown of the Salesforce Tower in San Francisco seen from the air
Photo: Salesforce Tower Roof by InvadingInvader, CC BY-SA 4.0, via Wikimedia Commons

In 60 seconds

  • Braze Class A holders receive $47.50 a share in cash; the deal needs Braze shareholder approval and regulatory clearance.
  • Braze reported $738.2 million in fiscal 2026 revenue, up 24%, with about 2,770 customers including 349 with ARR of $500,000 or more.
  • PPC Land calculates a price of about 7.7x revenue and about 27% below Braze's $65 IPO price from November 2021.
  • Braze, Salesforce and Adobe were the three Leaders in Gartner's 2025 Magic Quadrant for Multichannel Marketing Hubs.

Impact Layer

What changed
Salesforce is buying one of the largest independent customer engagement platforms.
Why it matters
It would give Salesforce a real-time messaging engine to pair with Marketing Cloud, Data 360 and Agentforce, and changes options for Braze customers.
Who is affected
Braze and Salesforce customers, and marketers choosing engagement and marketing automation platforms.
Martech stack area
CRM, Marketing Automation
Stack impact
If you use Braze, ask for contract and roadmap commitments in writing; if you use Salesforce Marketing Cloud, ask where journey orchestration will live.
Business impact
High Based on PPC Land's reading of Salesforce's release. The premium over the pre-announcement price, financing, termination fee, treatment of Class B shares, standalone status, customer pricing and roadmap, and reviewing jurisdictions are not stated.
Related technologies
Related vendors
What to watch
Shareholder and regulatory approvals, the product roadmap and any customer pricing changes.

Salesforce announced on October 20, 2026 a definitive agreement to buy Braze, the New York customer engagement platform, according to PPC Land.

Deal terms

  • Enterprise value of about $5.66 billion; Braze Class A holders receive $47.50 a share in cash.
  • The deal needs Braze shareholder approval and regulatory clearance.
  • Closing is expected in Salesforce’s fiscal 2028, which begins February 1, 2027, so no sooner than February 2027.
  • J.P. Morgan advises Salesforce and Qatalyst Partners advises Braze.

Braze figures

  • $738.2 million in fiscal 2026 revenue, up 24%.
  • About 2,770 customers, including 349 with ARR of $500,000 or more.
  • PPC Land’s calculation: about 7.7x revenue and about 27% below Braze’s $65 IPO price (November 2021).

Quotes

Patrick Stokes of Salesforce: “Braze was built to turn live customer behavior into personalized engagement at scale.” Braze CEO Bill Magnuson: “Salesforce shares our commitment to marketers.”

Not stated

The premium over Braze’s pre-announcement price, financing, the termination fee, Class B treatment, whether Braze will remain a standalone product or merge into Marketing Cloud, customer pricing and roadmap, and founder retention terms.

Our read

Plans are not outcomes. Customers should ask for commitments in writing and watch which product owns journey orchestration.

Sources

  1. PPC Land: Salesforce agrees to buy Braze for $5.66bn in cash (opens in a new tab) News report ·

    Source for the deal terms, Braze figures, quotes and what is not stated.

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