Business Segment

SMB

Advertising

Meta launches Muse for Small Business: an agent that drafts the campaign and waits for your approval

On September 29, 2026 Meta introduced Muse for Small Business in the US and Canada. It connects to more than 20 services and, Meta says, nothing publishes, sends or spends without the owner's approval.

MarTech Roundup Editorial 2 min

Why it matters

It moves an ad platform's help from a dashboard to an agent that acts on a business's own data, which changes where small advertisers start a campaign.

CRM

HubSpot’s fall release: a self-updating CRM, a rebuilt Breeze Assistant and the first CRM link to ChatGPT Ads

At its UNBOUND conference on September 16, 2026, HubSpot announced a Smart CRM that updates itself, a Breeze Assistant that assigns work to agents, a Marketing Studio and an integration with ChatGPT Ads.

MarTech Roundup Editorial 2 min

Why it matters

It brings AI visibility tracking, agents and a new paid channel (ChatGPT Ads) into one CRM-based workflow for the mid-market, the segment HubSpot sells to most.

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