Business Segment

Enterprise

Customer Experience

Salesforce agrees to buy Contentful to own the content layer for agents

Salesforce has signed a definitive agreement to acquire Contentful, with closing expected in its third fiscal quarter of 2027.

MarTech Roundup Editorial 2 min

Why it matters

Agents need structured, reusable content to act on. Owning the content layer lets Salesforce connect it directly to customer data and agents, and puts it in competition with Adobe and Sitecore for enterprise content infrastructure.

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