
Founder and CEO, Zoom
Eric Yuan is the founder and chief executive of Zoom Communications. Wikipedia says he moved to Silicon Valley in 1997 and joined WebEx as one of its first 20 hires, and became vice president of engineering at Cisco after Cisco acquired WebEx in 2007.
Career facts from the sources
- 2011: left Cisco after management rejected his proposal for a smartphone-friendly video conferencing system, and founded Zoom.
- 2019: Zoom went public through an IPO.
- 2020: named Time Businessperson of the Year; 2025: elected to the National Academy of Engineering.
In the news
At Zoomtopia in October 2026, reported by CX Today on October 20, Zoom announced a Unified Context Layer for human and AI agents. Yuan said: “AI models are only as powerful as their understanding of your business, and that context makes all the difference.”
